Privacy Policy

Last updated: May 20, 2026

Waikiki Fireworks Cruise ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at waikikifireworkscruise.com or make a booking with us.

1. Information We Collect

Information You Provide Directly

  • Booking information: Name, email address, phone number, number of guests, and payment information when you reserve a cruise.
  • Contact form submissions: Name, email, and message content when you contact us.
  • Newsletter signup: Email address if you subscribe to our updates.

Information Collected Automatically

  • Log data: IP address, browser type, pages visited, time spent on pages, referring URLs.
  • Cookies: We use cookies to improve your experience. See our Cookie Policy section below.
  • Analytics: We use Google Analytics to understand how visitors use our site. This data is anonymized and aggregated.

2. How We Use Your Information

We use the information we collect to:

  • Process and confirm your cruise bookings
  • Send booking confirmations and pre-cruise information
  • Respond to your questions and support requests
  • Send occasional promotional offers and newsletter updates (only with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and ensure the security of our services

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information with:

  • Booking platform partners (e.g., FareHarbor, Rezdy, or Bokun) to process your reservation
  • Payment processors (e.g., Stripe, PayPal) to securely handle transactions
  • Email service providers to send booking confirmations and newsletters
  • Analytics providers (e.g., Google Analytics) — data is anonymized
  • Legal authorities if required by law or to protect our rights

4. Cookies

Our website uses cookies to enhance your browsing experience. Types of cookies we use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site (Google Analytics)
  • Marketing cookies: Used for retargeting ads on platforms like Google and Facebook (with your consent)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmission. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Booking records: 7 years (for legal/tax compliance)
  • Contact form submissions: 2 years
  • Email newsletter subscribers: Until you unsubscribe

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct any inaccurate information
  • Delete your personal information (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Data portability — receive a copy of your data in a structured format

To exercise any of these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites (e.g., booking platforms, review sites). We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

  • Email: [email protected]
  • Phone: (808) 499-4585
  • Address: Kewalo Basin Harbor, Honolulu, HI 96814